Note for Brazilian Customer:
Here in Brazil the rules for receiving international order have changed since 2020. Companies importing anything to Brazil are supposed to state their "CNPJ" number, and individuals are supposed to state their "CPF" number on invoices.
So if you want us to ship your order to Brazil, please make sure you remark us the correct "CNPJ" or "CPF" number on your delivery address, so the package can go through customs smoothly.
Shipping:
All items will be shipped within1~3 business daysafter payment. All items will be shippedwith tracking number.
Contact us:
We always trying to provide the best service and reliable products for every Customer. We do appreciate your positive feedback with 5 star rating comments Our system will leave feedback to you automatically after we receive your positive feedback.
We know that sometimes when order problems arise, it can be very frustrating, we are there with you every step of the way to make your experience more pleasant.Please feel free to contact us for solution, when you have any questions.
Please don&x27;t open case or give us Neutral or Negative feedback directly (including low rating feedback) directly.Our work day is Monday to Saturday, we will assist you in any way possible and aim to answer all emailswithin 24 hours.
Warranty & Return:
1.If you are unsatisfied, you can return the item in original conditions (New, Never Used), then we give you the refund or replacement. Please bear in mind that postage costs are non refundable and any exchanges will incur an additional postage charge which lies with buyer.
2.If the item arrives at your door with apparent damage, please do contact us and take photo on it, we will replace the damage item.
3.If you can determine that a product is defective before using it, we may be able to accept it back for exchange or refund. however, you must contact us firstly.