Plush Pet Pad Warm and comfortable Simple and practical
S: diameter about 40CM, height 3CM,
M:diameterabout 50CM ,height4CM ,
L: diameter about 60 CM,height4 CM.
Contact us
If you are interested in our products, and you have any problems with it, you can contact us with message, E-mail, or telephone.
About payment
We accept the following payment methods:
1. Ali-pay(Escrow)
2. Bank Transfer
3.Credit card,etc
Please contact us to get information.
Abour canceling order
Once you make the order in mistakes, and you canceled your order, don&x27;t worry your money. Usually your money will be returned to your account in 7-10 working days. Maybe more quickly.
About shipping
1. You item will be shipped by China Post Air Mail/ Aliexpress Standard Shipping/E-packet in 24-48 hours after receipt of payment or Pending Payment cleared.
Note: Please double check your address and Tel number,zip code.If your address is not full, we will not send you the order.
2. You receive the item should taken 15-45 working days (except holidays).
Some country is very far,like Brazil/Mexico/Chile some far country may needs 60-90days.
3. If you want to receive the item faster, choose fast delivery such as EMS, FedEx, DHL,but these are expensive than China Post Air Mail.
Before you pay the item,contact us and we can check the price difference for you.Thank you in advice.
Return & Refund Policy
1. Once you received your parcels,please check package and item carefully at the first time. Two situations:
a.No quality problem : If you are dissatisfied with the product,contact us within 7days and return it within 10 days from the date of you received. Provide us with the shipping tracking number and the reason for the return.Returning fee is paid by the buyer.
b.Quality problem: defect/damages,please do not open dispute before you contact us.Color mismatch not belong to quality problems,caused by some other elements,such as lighting background etc.
3. Once you not received your parcels,have 2 situations:
a.Still on the way - Please wait patiently, can contact usextend the protection timefor you.( you can view the shipment status on the corresponding website)
b.Return/Lost - Contact us first,we can resend it or give you refund.
About feedback
1. The feedback is very important to us, so if you have receive the item and satisfied with it, please leave a positive feedback,and we can also do that.
2. If you are not satisfied with it, before you leave the negative feedbackplease let us know first and help you solve the problemuntil you satisfied with it.